Support
Luvaminos customer service.
Email support@luvaminos.com or call (505) 460-8488. We normally respond within about 10 minutes, 8 AM–10 PM ET, seven days a week. Messages outside those hours are answered first thing in the morning.
| Channel | Detail |
|---|---|
| support@luvaminos.com | |
| Phone | (505) 460-8488 |
| Business address | 1209 Mountain Road PL NE STE R, Albuquerque, NM 87110 |
| Support hours | 8 AM–10 PM ET, seven days a week |
| Typical response | about 10 minutes on average within those hours; messages outside them are answered first thing in the morning |
Scope
What support can answer.
- Order status, tracking, and delivery problems.
- Guarantee claims — lost, damaged, wrong, or out-of-spec items.
- Which lot shipped on your order, and where to read that lot's report.
- Billing, discount codes, and payment questions.
Limits
What support will not answer.
Every product is sold for laboratory research use only.
- Any question about human use, dosing, or administration.
- Medical, therapeutic, or health guidance of any kind.
Short answer
Why support declines usage questions.
The catalog is research material sold for laboratory use only. Answering a usage question would contradict what the product is sold as, so support declines it every time rather than answering partially. It is the same answer for everyone.
Support questions
Direct answers about contacting Luvaminos.
How do I contact Luvaminos?
Email support@luvaminos.com or call (505) 460-8488. Both reach the company directly.
How fast does Luvaminos support reply?
We normally respond within 10 minutes, 8 AM–10 PM ET, seven days a week. Messages outside those hours are answered first thing in the morning.
Is there a real phone number?
Yes — (505) 460-8488, published alongside the business address in Albuquerque, NM.
Can support advise on how to use a product?
No. Every product is sold for laboratory research use only, and support cannot provide guidance on human use of any kind. This is a firm limit, not a delay tactic.
Can support help me verify a COA?
Yes. Support can point you to the report for a specific lot and confirm the accession number, so you can check the laboratory's copy yourself.
Who answers — a person or a bot?
A person handles the resolution. Order status, claims, and COA questions are all answered by the company directly.