Frequently asked
Luvaminos FAQ.
The questions people actually search for, answered in a sentence or two each. Every answer links to the page that shows the working.
Everything, briefly
Short answers.
Is Luvaminos legit?
Luvaminos is operated by Luvaminos LLC, a New Mexico company at 1209 Mountain Road PL NE STE R, Albuquerque, NM 87110, with a published phone number and support address. Each lot is tested by Freedom Diagnostics and the report is hosted on the laboratory's own domain.
Who tests Luvaminos products?
Freedom Diagnostics, an independent laboratory. Reports carry an accession number and are served from the laboratory's domain.
Where is Luvaminos located?
1209 Mountain Road PL NE STE R, Albuquerque, NM 87110
Does Luvaminos ship same day?
Orders placed before 6:00 PM ET are handed to the carrier the same day, every day except US federal holidays.
How long does Luvaminos take to arrive?
Ground is 2–4 business days in transit, counted from the first business day after hand-off. 2-Day is two business days; Overnight is the next business day.
Is shipping free?
Ground shipping is free on orders of $99.00 or more, otherwise $9.99.
Does Luvaminos have a refund policy?
Yes — the 30-Day Order & Quality Guarantee, 30 days from delivery, covering lost, damaged, wrong, and out-of-spec items. Nothing ships back.
How do I verify a Luvaminos COA?
Match the lot number on the vial to the lot table on the COA page, then open that lot's report. It opens on the testing laboratory's own domain and shows an accession number.
What payment methods does Luvaminos accept?
Visa, Mastercard, American Express, Discover, Apple Pay and Google Pay, and Zelle (5% off with ZELLE-10). No cryptocurrency and no ACH.
How fast does Luvaminos support respond?
We normally respond within 10 minutes, 8 AM–10 PM ET, seven days a week. Messages outside those hours are answered first thing in the morning. Reach support at support@luvaminos.com or (505) 460-8488.
Are Luvaminos products for human use?
No. Everything in the catalog is sold strictly for laboratory and in-vitro research and is not for human or veterinary consumption.
Does Luvaminos ship internationally?
No. Orders ship within the United States only.